Comments on: FatCow Reviews

By: Joyanna Livingston

Joyanna Livingston — Wed, 27 Jan 2010 20:11:35 +0000

Watch out, people. That crossed out price that you THINK is their normal rate is a farce. Once my first year was over, the rate doubled. DOUBLED. So that little $3.67 vs. $4.83 is a flat out lie. They won’t reward their customers in any way after that first year. told me that there was “nothing they could do,” despite the fact that I saw pricing that was BETTER than my original rate. Heck, I would’ve been fine with a small increase, but to go from $55/year to $99 is just flat out ridiculous. Great customer service, FatBastardCow.

By: LouLou

LouLou — Thu, 10 Sep 2009 23:21:43 +0000

I have only one complaint about FatCow. I paid for a year, cancelled 2 days later, and only got part of my money back. Everywhere you look on-line it says they have a money-back guaranteed. Beware. There are options that they “highly recommend,” such as back-up and security, but those options are not refundable. You have to dig thru their site to find that particular information. I find it very poor customer service to not be up-front about that. I have not ever that issue with any other web-host ever.

By: Anonymous @ OrangeCountry

Anonymous @ OrangeCountry — Sat, 27 Jun 2009 02:17:16 +0000

I have been a customer of Fat Cow for 6 years. Only to discover that some time ago they lowered their pricing but did not pass on the savings to their most loyal customers. I won’t lie, their technical support is excellent. But their customer service needs improving.

When I contacted Fat Cow regarding the pricing I got ” sorry for the inconvenience, but there is nothing I can do” when I told them I was canceling, still nothing. Their cancellation policy definitely socks it to you. Even though I’m only in the first month of the year of service I paid for, I’ll only get back about half of what I paid. It’s still enough for me to get web hosting elsewhere for a year. (Hint: They ranked higher on the list than Fat Cow and with the same or more services) Beware of Fat Cow and read all the fine print.

I’m surprised in this economy they would rather lose a customer than give them what they are owed.

By: Gene

Gene — Tue, 19 May 2009 02:21:53 +0000

I canceled my Websitesource account last week after 7 or so years of service. I canceled Justhost after 2 days of service. Some fellow Apple users recommended Fatcow, I took the plunge…very happy so far.

1 – For me, the annual cost is a bit more than justhost, and much less than websitesource.

2 – Interfacing with clients via FTP is MUCH easier than with Justhost’s convoluted log-in methods. For someone working in audio/video, ease of use is IMPERATIVE.

3 – Tech support is LIVE and fast. The reps are very nice, ala websitesource’s reps a few years back. Also, the reps actually directly answer your queries unlike justhost, who seem to provide generic, unhelpful answers, and websitesource, who these days try to blame everything on you and/or hackers.

4 – Fatcow’s vibe is much more relaxed than other hosts, and they seem more concerned about helping paying customers.

5 – Within 3 hours of signing up, my site is running in all aspects!

So far so good, but time will tell!