InMotion Hosting: What you need to know as a customer

What types of service do InMotion Hosting offer?

InMotion offer Unix hosting in shared, semi-dedicated (VPS), and dedicated servers.

How can I pay InMotion Hosting as a customer?  

InMotion accept all sort of credit card payment (Visa, MasterCard, American Express and Discover), check, money order, but not PayPal and cash.

Do I get a free trial with InMotion Hosting?

Yes. InMotion offer a long 90-day money back guarantee on all shared hosting services; and 30-day money back trial period for VPS and Reseller hosting.

However, you’ll have to provide your credit card information and pay up front when you signup. If you are unhappy with their service and decide to cancel your account within the trial period, you can then ask for a refund.

Domain name registration fee is non-refundable. This means if you obtain a free domain from InMotion during signup; that registration fee will be deducted from your refund.

There will be no refunds upon completion of the 90th/30th day of subscription.

They good?

Excellent. Server stays online all the time and network speed is above average.

The team at WHSR ran three rounds of tests at WebPageTest and the average Time-to-First-Byte (TTFB) is below 500ms and rated A by the system. Details are published here in WHSR InMotion Hosting review.

Can I upgrade my hosting plan with InMotion half way through my subscription?

Yes. You can always start small and upgrade your web host in later stage (when it’s necessary).

Bold Grid? InMotion Hosting?

BoldGrid is a WordPress-based site builder tool developed by InMotion Hosting. The tool comes free when you order InMotion Hosting.

Here’s a video tutorial on how to get started with InMotion’s BoldGrid.

After sales technical support?

Phone, email, and live chat support is available 24/7/365 at InMotion.

cPanel/Plesk?

cPanel.

Can I host adult websites at InMotion Hosting?

Nope, InMotion do not allow adult content (pornographic material), they do however, allow certain types of artistic material.

PHP 7? 

Yes. But it is not by default at this time of writing. Last time I check (~18 months ago), you need to contact support to initiate the update.

Special discount?

Students with a .edu email get 50% discount with InMotion Hosting.

Read more

Here – InMotion’s official FAQ section.

And Here – Notable features & InMotion review.