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Lunarpages Hosting
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Introduction on Lunarpages
| LP Basic | Price |
| 3 months plan | $10.95/mo |
| 6 months plan | $9.95/mo |
| 12 months plan | $8.95/mo |
| 24 months plan | $6.95/mo |
| Hosting Features | Specs |
| Disk Space | Unlimited |
| Monthly Bandwidth | Unlimited |
| Free Domain Name | Yes |
| Free Site Builder | Yes |
| CGI-BIN | Yes |
| SSI | Yes |
| FTP Access | Yes |
| Email Features | Details |
| Email Accounts | Unlimited |
| Forwarders | Yes |
| Auto Responders | Yes |
| Web-Based Email | Yes |
| eCommerce Features | Details |
| Agora Shopping Cart | Yes |
| Private SSL | Yes |
| Software | Details |
| Perl 5 | Yes |
| PHP 5 | Yes |
| mySQL Databases | Unlimited |
| Ruby/Ruby on Rails | Yes |
| Python | Yes |
| WordPress | Yes |
| Policy | Details |
| Full Refund | 30 days |
| Adult Content | Allowed |
Lunarpages has been offering hosting services since year 1998.At time of writing, Lunarpages operates three datacenters at Riverside and San Diego, CA, as well as one in Las Vegas, Nevada. According to the officials, the hosting company is hosting more than 150,000 customers websites.
Lunarpages hosting offers various types of web hosting services. Standard setup are available for basic shared hosting, dedicated hosting, email hosting, VPS hosting, and reseller hosting in both Windows and Linux system. The Basic Hosting Plan are Lunarpages’s most popular packages. For easy comparison, we will use it as reference.
Lunarpages – Editor’s Review
There are both pros and cons with Lunarpages Hosting but in overall, we think Lunarpages hosting is doing okay. Listed below are the goods and bads about their services.
What’s good about Lunarpages Hosting?
- Extremely cheap – host unlimited websites in just $4.95/mo!
- 30 days full refund trial period, which we think is very good for this price range.
- Acceptable server reliability – Lunarpages 99.6% server uptime record is not as good as some other web host but we think it’s okay for web host in this price range.
- Free bonuses worth $700 including valuable web apps like RatePoint as well as marketing tools like Link Worth.
- Provide different level of hosting (shared, VPS, dedicated) – grow your website without worrying about web host upgrades.
What’s bad about Lunarpages Hosting?
- Long subscription period – $4.95/mo plan only available for 60 months subscription.
- Lack of customer support options – 24/7 live chat support not available, inconveninet for customers outside United States.
Conclusion: Is Lunarpages recommended?
Lunarpages is good for new startup websites who need cheap web hosting. It is also important to note that Lunarpages offer different level of hosting services and this means you can upgrade your hosting features without moving your web host.
Lunarpages Uptime Review
Lunarpages server reliability is acceptable. As from our tracked record, Lunarpages hosting is averaging around 99.6% server uptime all year long. We think such performance is very much accpetable for its price range and we recommend them to anyone who are searching for a budget web host.
For your reference, figure on right side shows Lunarpages Hosting uptime statistic for the past 7 days.
Latest Lunarpages Reviews by Customers
Review submitted on August 21st, 2009
We’ve been with Lunarpages for several years. They have been somewhat unresponsive, but you get what you pay for. We just purchased a new computer … and wanted their help migrating e-mail accounts and stored info from the old to the new. The Lunarpages’ tech support response: “I don’t know anything about that, but have a nice weekend.” I’m in my second week of trying to get their help! They don’t have a toll free phone number & are very slow responding to an e-mail. I’m looking around …
Review submitted on August 21st, 2009
I have been raving about how great LP is to many and have referred several people here, but the last month or so things are about to the point where I am going to look elsewhere for hosting services yet again.
The things that bother me the most:
1. Email and/or web services going down and the Network Status still being reported as “ok” on the Login Page . Today, I couldn’t send or receive email for close to an hour and it happened to be when I was waiting for a very important email to arrive, yet the Network Status page showed “ok” the whole time.
2. Emailing support and getting a canned response that has little to do with my original problem. This happens way too often the last few months. One specific situation happened to me yesterday. I sent in a message regarding an email I had received back about a message I had sent not going through. The response I got was to use my ISP’s SMTP server. What? I send/receive email using my PocketPC frequently and do not have any other SMTP server besides the one I’m paying LP for. When I replied with that information I never heard anything back (it’s been over a day now) and the message is totally deleted when I login to the new help desk. Nice.
3. Threads that are the least bit critical being locked and/or deleted and that practice being defended as “well the problem was fixed so it deserved to be locked/deleted.” If it’s fixed, then posts will stop and if it isn’t then leave it unlocked so more people can find a potential solution.
4. Services like Spam Assassin going down and taking hours/days for anyone to notice even once I have reported it to Support. It shouldn’t always take a user reporting a problem for it to be fixed and once a user does report something it should be fixed more quickly than a day later.
That’s about it. I hope I can continue hosting at LP because it is a monstrous pain to move things, but I need to make a decision before my site’s get busy in a few months so if things don’t improve soon I’ll be taking my business elsewhere.
Review submitted on October 18th, 2009
Customer service is terrible with lunar pages. I’ve been waiting 4 days without any response through their support ticket system. I called them and they said it would be dealt with within 24hours, still waiting for a response.
I’m too afraid to append to the ticket because it states it will be pushed back in the queue further delaying a response.
They are unprofessional when I call and they have absolutely no respect for small sites and small business from what I can see.
Review submitted on December 15th, 2009
We purchased two years of service from this company; however, they failed to provide us with the username and password that would allow us to access the account. After 11 months of chasing them someone from their billing department FINALLY sent us the access information.
When we asked that they provide us the 24 months of service we paid for, they refused and claimed that their negligence was somehow our fault.
I wouldn’t trust these people to host a Tupperware party.
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