What makes a good web host? Factor #1: Uptime guarantees

Having a bad web host can be almost as bad as not having a host at all.

The last thing you want? Server outages.

Which is why I emphasize a lot in server uptime in our hosting reviews.

Why is hosting uptime so important?

The term “Hosting Uptime” refers to how long a server has been running.

100% uptime means the host is running all year long. 24x7x365.

Each 0.1% drop in your host uptime is ~44 minutes down time in a month.

99.9% uptime equals to 43 minutes and 12 seconds downtime in a month.

99% uptime equals to  7 hours and 12 minutes downtime in 30 days.

In today’s economy, business is global. You’ll likely find visitors from all over the world in your site stats. Users in Asia are coming to your site while you are sleeping.

You are losing business opportunities when your site goes down. Even if it’s four a.m. in your timezone.

Your website needs to stay online 24×7.

WHSR uptime for the last 30 days – report generated by Pingdom.

This explains why good hosting companies always come with at least 99.9% server uptime guarantees and provide compensation if their server goes down for more than 45 minutes in 30 days.

Because time is money.

The next time you go shopping for a web host…

Check if there is a uptime report or estimation. We want nothing less than 99.8%.

Ask how are users compensated if the server goes down more than an hour in a month?

While a dollar or two in compensation might seem paltry, a company that offers this refund is more likely to work hard to keep your site up and running, so they do not have to pay out those fees to their customers.

Inquire about the company’s backup plan in case of a power outage or if the server you are on crashes.