FatCow User Reviews
 |
FatCow Hosting
|
||||||||||||||||||||||
- FatCow User Review
- Editor Review
- Interview
About Top Web Host Review
- TopWebHostReview.net provides unbiased web host reviews, web hosting news, web design and development tips, and updates on happenings around the World Wide Web.
- This website is especially for web hosting shoppers and website owners who wish to have a healthy dose of information about the industry.
- » About Top Web Host Review
Popular Web Hosting Reviews
- iPage Hosting Review
- JustHost Hosting Review
- FatCow Hosting Review
- BlueHost Hosting Review
- GreenGeeks Hosting Review
Do you know iPage hosting is backed by a team of industry experts that are currently managing 1.5 million domains?
JustHost web traffics and search demands surged 1,500% in 2009/10! But is JustHost good? Should you host at JustHost?
Is FatCow unlimited hosting plan recommended? What are the advantages and disadvantages of FatCow hosting services?
BlueHost has been in business for decade and hosts over 1 million domains now. Why BlueHost users love their host?
Do you know GreenGeeks is 300% green hosting? Check out what eco-lovers have to say about GreenGeeks web hosting.
Featured Hosting Articles
- 8 Essential Tips For Web Designers To Improve SEO
- How to Gain More Subscribers on Your Blog
- Online Backup: How To Choose The Right One?
- How To Build A Site Using Joomla: Basic Guide
- Fundamental Guides On WebHost Manager (WHM)
A website that looks good will be useless unless it is built to be SEO-friendly. Web designers will tell you that th...
Blogging is a very productive hobby. It enables you to voice out your opinion about different matters. If people lik...
If you are a business owner, chances are you have loads of data needed to be secured, especially if your business is...
Joomla (http://www.joomla.org) is a free based open source content management system that allows anyone to build full...
WHM stands for WebHost Manager. It’s a tool similar to cpanel that is used by server admins and offered on reseller...
Web Hosting User Reviews
- "iPage is highly recommended in my book – solid service, great pricing. My site was up in minutes!"
- - Greg Carrico on iPage Review
Web Hosting Reviews
Buyer Beware: that low ONE-TIME price will double with your 2nd year. We used to call that bait and switch, but in the 4 point type, FC does notify you that it will increase to $104 in the following year. A price, we note, that is very cheap. The service, frankly, is average. Not great, not terrible. They have a lot of spotty down times that they like to blame on the your Internet provider (“it’s the router!” as the Internet providers used to say). What is most fun is their is daily selection of names they give to their online chat staff. They most likely have meetings every morning where they pick a name out of hat-they’re that funny when you consider their name is most likely Kumar.
Well – what’s good? They answer the phone. What’s bad? Where do I even start?
How about when I called them today, oh and yesterday and the day before – I got music first – not even hi this is Fatcow, we need to put you on hold at the moment until a live person can get to you. – nope, just music.
I have not only switched to them three months ago, I have had problems ever since form moving over from godaddy.com. Please do not make me go back to them…
Not one of my emails through fatcow is working. I can’t get new websites who are having their store open in just a fee weeks, as a web designer, I look like I can’t do crap for my clients.
Thanks fatcow for nothing! Oh and yup – I have already spent nearly $300 bring things over from the godaddy to fatcow. I bought domain names from them, bought their upgraded customer service, and have only had headaches from day one.
Im trying to stay smiling, but feel like I just want to do some fatcow tipping. Oh Meow!
On the surface FatCow seems like a dream hosting company with all its features and ‘good reviews’. However after transferring my website to FatCow, I’m utterly disappointed with their service.
There is nothing special about their control panel with its minimal features. They have a function called SimpleScripts which allows you to install open-source scripts (Joomla, OSCommerce etc) with just a few clicks. So I thought. The first time I tried to install Joomla, there was an error and I contacted Support. They told me everything was fixed after a few days. I did not bother to check since it was urgent and I had to install Joomla manually.
After 2 months, I tried installing OSCommerce using the control panel, lo and behold, I still can’t because of some other random error. I’ve contacted Support again and once again they told me to wait until their technicians can fix the issue. I thought I’d install OSCommerce manually as what I’ve done previously but now the server throws a 500 internal server error. After alot of digging, it seems that they have a problem with suexec.
Another issue that I find disappointing about FatCow is that the FTP and sFTP transfer speed is VERY slow. Takes me forever to upload files.
All in all, the whole experience with FatCow is frustrating. I can’t get anything done on the first try. As of writing this review, I’m still waiting for their reply.
You can never be satisfied with the web host providers these days. I’ve been switching from one web host to another in the hope of finding the almost perfect one. I have always landed providers which if are not too expensive, they will fire back with downtime.
This has made me hopeless that my shoe business will ever grow. Good thing, I learned about FatCow and I’m proud to say that I’m a satisfied subscriber. With FatCow, you don’t have to pay a pricey amount to experience quality service, uptime guarantee, and easy to use features and tools. Their staffs are always there to assist you, 24 hours a day.
I had NO experience with website building, planning, designing. Fatcow had a great deal (I paid $132 for three years of website hosting and that price included one year of a domain). Since getting my husband’s small business website going both of us have continued to work on it, updating it and improving it. My husband easily is able to add pictures, text, pages etc and his previous knowledge of website building was less than mine. I’ve contacted Tech Support several times for different issues and each time they’ve been more than courteous and helped me with all my issues. If Fatcow doesn’t change I’ll be a customer for life. The best feature I like is you can build websites no matter your skill level and you can grow your skill level with your website!
I have used Fatcow for a few years now and have nothing but praise for everything they offer and have done for me. I was not totally new to website hosting/development and such, but was not really seasoned either.
Honestly, Fatcow customer service has gone beyond what I thought possible many times with me. It’s a truly wonderful company to host your websites.
The FC teams have offered me so much help that, at times, I feel I paid for the entire year of web site hosting in a day’s customer service help. You could never go wrong with choosing Fatcow. And, whether a big deal or not with you, Fatcow entire customer service staff is located in Utah. This makes english a natural language for them, and your experience with Customer Service more enjoyable.
So ya! I do recommend Fatcow – which explains why I am voting 5 stars in every category here. In case you are looking for an affordable hosting service, Fatcow – below $6 per month – is a very good choice.
XOXO, Steph.
Stephanie, I am too surprise at how negative is your fatcow review.
I got my first fatcow account back in June last year. Personally I have zero problem with running my blogs on fatcow hosting. From what i recalled, the ordering process was smooth and quick. my account got activated almost immediately and i can start uploading my files as well as installing wordpress blogs. this is particular important for me as i need those blogs up to start running my link ads business.
Right now, i am hosting 5 wordpress blogs at fatcow and i have nothing to complain. All of my five sites remain responsive and strong uptime so far. so…. i guess haters will hate and no matter how good is the host doing, there will be bunch of unhappy customers with full of complaints.
Fat Cow seems to me to be a work-study program for 11th graders interested in computers. I just transferred my website hosting to Fat Cow a month ago. last week I noticed that the site wasn’t up any longer. I called Fat Cow customer service and they told me the routers or whatever were still directed at my old web hosting company. He said he would take care of it and my website would be back up in 24-48 hrs.
Two days later my site was still down and i called Fat Cow again. A different agent said they weren’t allowed to re-direct and I had to call my old web hosting to fix this. I called the old company who told me they had deleted my site so the new company is only able to do this Basically I called Fat Cow four more times that day–with about 8-10 minutes on hold each time I called–to reverse the issue. It is now day four and my website is still not up and I am currently on hold with Fat Cow–minute 10…Seems to me if your site is up and running, Fat Cow does a great job–but if you have an issue, they are very slow to respond and extremely unprofessional.
Every agent I spoke to has apologized but the bottom line is I am still losing business because my site is not back up.
Fatcow doesn’t even abide by their own terms of service. I was dealing with them, even have three accounts with them, but the moment their team couldn’t do a simple domain name transfer I requested a refund. Funny how the loss of money made a fire light under their ass because they were able to actually do it by then. Of course now they refuse to give me a full refund as per their own terms of service. So now I am canceling all my accounts with them and will refuse to ever do business with them or any other affiliate of their main company. Buyer beware!!!!!!!!!
Not the worst, certainly not the best. My sites are monitored and I have had about 50 notices of temporary shutdowns of the sites. They are usually fifteen minutes or less, but I don’t think this qualifies as 99% up time. Attempting to explain this to their “agents” is fairly useless; they magically think it has to do with the cable company or some such notion. Companies would do well to understand that people can handle “I don’t know” as an answer to difficult questions.
I do commend them on the ease with which I was able to use Worpress.
Unfortunately Fatcow blindsides you with changes to their policies and pricing with no notice. I have been a customer for 3 years and have noticed several changes. Huge increases in annual hosting fees. Sudden discontinuation of “free for life domain name” (even though it is still advertised).
To make matters worse the customer service is horrible. It appears to be a third party sub-contracted customer service firm with little knowledge.
I’m surprised at all the positive reviews. I am in the process of canceling my two FatCow accountd due to the WORST customer service I have ever had.
Issue 1:
I had a problem with my wordpress site and needed to restore a backup automatically made the day before. I was on LiveChat support for almost TWO HOURS, mostly being put on hold. The person had NO idea how to restore a backup. He told me to reinstall WordPress. That wasn’t going to do anything to restore my site! He even told me it was fixed after reinstalling wordpress and showing me a totally blank site.
Yes…the tech support could not perform a restore. I had NO idea how to do it, but stumbled upon the answer while I was on hold for the 20th time. Absolutely terrible experience. He was very obviously an outsourced foreign card-flipper generating automated responses.
Issue 2:
When writing to their support to tell them not to auto-renew my account I was told that I would be billed $99 for the year. On their site they advertise $88 as being the regular price. They claim “rising costs” raise their prices, but it’s listed as $88 still on their site. This is deceptive and wrong. This is more than deceptive, it’s a blatant lie.
This is a terrible company. They have a cute front, but their support is awful. I doubt their “green wind energy” claims are real. I highly recommend going somewhere honest. I am switching to http://www.surpasshosting.com at the recommendation of a friend. I can’t speak for them, but they have to be better than FatCow, which turned out to be a Fat load of Bull.
I just had the worst experience with FatCow! They offer the 30 day refund and when you try to get the refund within 30 days, they say they will but they don’t! I had to call back 3 times before they issued my refund! To top that off, they took my domain when I asked them about transfer information! I will be adding my complaint to the already existing list of complaints they have with the Better Business Bureau!
Research the BBB and you will find out that as of 5/01/10, they have had 128 complaints regarding billing within the last 36 months and I will be another to make it 129. Who knows how many else they had prior! They are horrible to deal with and FatCow should be closed!!!
FatCow’s staffs are extremely helpful and personable!
Extremely helpful and personable. FatCow reps have shown a qenuine interest in by buisness needs. There are very few reps in any company that I have come across for years that show the professional, courtious, and personnal service Ryan has shown. This gentleman is TOP NOTCH!
Debra Lamb Psychic Loves FatCow!
I found FatCow on the Consumer Report site as one of the top recommended web hosting sites for price and customer service. Their web building tools made building my website fairly easy, considering I had absolutely no experience, and every time I called tech support (which was a lot) I was helped by a friendly and knowledgeable associate. I also received encouragement along the way!